Vital Hearts

This policy explains how Vital Hearts (“we”, “us”, “our”) collects, uses, discloses, and protects personal information.

This page explains how we handle privacy matters and should be read together with our Legal Disclaimer, which outlines important legal terms that apply when you use our website and content.

Who we are & contact

Vital Hearts is an Australian initiative focused on heart-health advocacy, education, and community programs, including pageant and media activities.

Contact: vital.hearts.org@gmail.com

What we collect

Contact details (Name, email, phone, social handles).
Sponsorship/media submissions (Bios, photos, videos, testimonials, consents).
Transactional/administrative info (Sponsorships, invoices, scheduling notes).
Technical data (Device/browser, pages visited, timestamps).
Communications (emails, forms, DMs, feedback).

If you provide information about another person, you must have their permission.

How we use your information

Operate our website, programs, events, and pageant activities.
Communicate with you (updates, replies, scheduling).
Manage applications, entries, sponsorships, and partnerships.
Publish content where you have provided materials and consent (e.g., media, testimonials, images).
Improve services (analytics, troubleshooting, security).
Comply with legal obligations and manage risk.

Legal bases (APPs/GDPR)

We handle personal information in accordance with the Australian Privacy Principles (APPs). Where GDPR/UK GDPR applies, our legal bases include:

Consent (e.g., marketing, publishing your image/story, optional cookies).
Contract (e.g., processing entries or sponsorship arrangements).
Legitimate interests (e.g., site security, programme improvement) balanced against your rights.
Legal obligation (e.g., record-keeping, compliance).

Cookies, analytics & reCAPTCHA

We use essential and optional cookies to operate and improve the site. You can control cookies in your browser settings; some features may not work without them.

Analytics: We may use analytics tools (e.g., page views, referrers, session duration).
Security & spam protection: Forms may use Google reCAPTCHA; its use is subject to Google’s Privacy Policy and Terms.
Embedded/third-party widgets: Social feeds, video players, or form tools may set their own cookies and collect data under their policies.

We don’t sell your personal information. We may share it with:

Service providers (website, comms, analytics, payments, event logistics).
Media & partners where you’ve provided materials and consent for publicity/collaboration.
Legal/government bodies where required by law or to protect rights, safety, or security.

International transfers

Some providers may process data overseas. Where required, we take reasonable steps to ensure appropriate safeguards (e.g., contractual protections).

How long we keep data

We keep personal information only as long as needed for the purposes described or as required by law, then delete or de-identify it.

Your privacy rights

Depending on where you live, you may have rights to:

Access the personal information we hold about you.
Request correction or updating of your details.
Request deletion or de-identification (subject to legal/operational limits).
Object to or restrict certain processing (e.g., marketing).
Withdraw consent at any time where processing is based on consent.
Data portability (GDPR/UK GDPR where applicable).

California (CCPA/CPRA) notice: California residents may have additional rights to know, correct, delete, and opt-out of certain sharing. We do not sell personal information.

Children

Our site and programs are for general audiences. If we learn we’ve collected personal information from a child without appropriate consent, we will take steps to delete it.

Security

We use reasonable administrative, technical, and organisational safeguards. No method is 100% secure, so we can’t guarantee absolute security.

Changes to this policy

We may update this policy. The “Last updated” date shows the latest version. Material changes will be highlighted here.

Contact & complaints

Questions, requests, or concerns: vital.hearts.org@gmail.com.

Australia — complaints: If you’re not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) for guidance.

Privacy Policy